Temporary PTK Forum
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As of Oct. 04, 2012
Bad news! Gone Forever. We'll have to start rebuilding.......Update on Forumer Servers 14, 16, 19
on April 6, 2011, we purchased the Forumer platform with plans to
improve and grow the community as part of the CrowdGather family.
However, shortly after the acquisition we discovered the Forumer code
base was unstable and that the server infrastructure supporting the
software was overly complicated as well as situated on aging, unsteady
Since maintaining the status quo was untenable, our
first move was to work toward stabilizing the platformís infrastructure
by migrating Forumer to the cloud with Amazonís Web Services (AWS).
While the move to new hardware helped stabilize site uptime, it did not
alleviate the challenges of Forumerís software code base, nor was it
possible to easily change the infrastructure configuration. Forumerís
current infrastructure makes it extremely difficult to deploy broad code
base changes that apply consistently to all of Forumer. Additionally,
the infrastructure makes it onerous and difficult to run data backups.
of rewriting the Forumer code base and radically changing the
infrastructure, which would have required an inordinate amount of
resources, we made the decision to begin migrating Forumer to Yuku.com, a
more stable and modern platform. Once completed, the migrations would
obviate the need for significant code and server changes to Forumer. We
announced the first of these migrations for IPB, since we felt that the
IPB code base was most in need of improvement. To date, we have already
migrated over 6,000 IPB boards to Yuku and soon we are going to migrate
the phpbb2 boards, followed by phpbb3.Unfortunately,
and well before we were able to migrate any phpbb2 sites, we received a
notice (copied below) from AWS indicating that the data on Forumer
servers 14, 16 and 19 were irretrievably lost.
measures were apparently in place to back up the data, it appears that
none of the backup measures executed properly when the AWS hardware
crashed. We felt Amazonís response was unacceptable and pressed them to
recover the data, but to no avail. We explored other possibilities and
options, even seeking older copies of the data, but we were still unable
to recover any data.
We are terribly sorry for the data loss
many of you have incurred. Although we make every effort to back up
data, it appears the worst has happened and contingency plans did not
properly execute. We are continuing to migrate the rest of Forumer
safely to Yuku, and are in the process of manually backing up every
single Forumer server to protect the community against any other outages
From: "email@example.com" <firstname.lastname@example.org>
To: CrowdGather NOC AWS
Subject: Your EBS volume in us-east-1b
Dear CrowdGather ,
volume experienced a failure due to multiple failures of the underlying
hardware components and we were unable to recover it.
volumes are designed for reliability, backed by multiple physical
drives, we are still exposed to durability risks caused by concurrent
hardware failures of multiple components, before our systems are able to
restore the redundancy. We publish our durability expectations on the
EBS detail page here (http://aws.amazon.com/ebs).